Terms & Conditions — bd100 Platform

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your use of the bd100 platform, including all products, services, features, and content available at bd100.io and any associated mobile applications or subdomain properties operated by bd100 ("the Platform"). By accessing any part of the Platform — whether by creating an account, browsing game content, placing a wager, making a deposit, claiming a bonus, or any other interaction — you unconditionally accept these Terms in their entirety.

If you do not agree with any part of these Terms, you must immediately cease use of the Platform and must not create or attempt to create an account. Continued use of the Platform following any published amendment to these Terms constitutes renewed acceptance of the revised Terms.

These Terms should be read alongside the bd100 Privacy Policy and the Responsible Gaming Policy, both of which are incorporated into these Terms by reference and form part of the complete agreement between you and bd100.

2. Eligibility

2.1 Minimum Age

You must be at least 21 years of age to register an account with bd100 or to participate in any real-money wagering activity on the Platform. This requirement applies regardless of the age of majority in your jurisdiction if that age is lower than 21. bd100 enforces a strict 21+ policy with no exceptions.

2.2 Geographic Eligibility

bd100 is operated for and primarily marketed to players located in Bangladesh. It is the player's sole responsibility to determine whether accessing and using bd100 is lawful in their specific location. bd100 makes no representation that the Platform is available or appropriate for use outside of its primary market.

2.3 Mental Capacity

By creating an account, you confirm that you are acting on your own behalf and that you have full legal capacity to enter into a binding agreement. Persons who are subject to court orders affecting their legal capacity, or who are acting under the direction of a third party for the purpose of circumventing these Terms, are not eligible to hold a bd100 account.

2.4 Self-Excluded Players

Persons who have previously activated a self-exclusion on bd100, or who have self-excluded from online gambling through any formal national self-exclusion programme, are not eligible to hold an active bd100 account during the period of their self-exclusion. Attempting to create a new account while a self-exclusion is in effect constitutes a breach of these Terms.

3. Account Registration & Verification

3.1 Registration Requirements

To register an account with bd100, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and primary mobile number. You are required to keep this information current and to update it promptly if any details change.

3.2 One Account Per Player

Each natural person is permitted to hold exactly one bd100 account at any time. Operating multiple accounts — whether using different email addresses, different payment methods, or different device profiles — constitutes a material breach of these Terms. bd100 uses device fingerprinting, IP analysis, and payment data cross-referencing to identify duplicate account activity. All accounts in excess of one will be closed, and bonuses claimed across multiple accounts will be voided.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. bd100 recommends using a strong, unique password and enabling two-factor authentication (2FA) where available. You must notify bd100 immediately if you suspect that your account has been accessed without your authorisation. bd100 will not be held liable for losses resulting from failure to maintain adequate account security on the player's part.

3.4 KYC Verification

bd100 applies Know Your Customer (KYC) verification procedures in accordance with anti-money laundering best practices. Players will be required to submit government-issued identification (such as a National ID card or passport) and proof of address before processing their first withdrawal. bd100 may request additional documentation at any time including, but not limited to, proof of payment method ownership. Failure to complete KYC verification within a reasonable timeframe will result in withdrawal requests being placed on hold until verification is complete.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

bd100 accepts deposits and processes withdrawals via the following methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank mobile banking, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without prior notice.

4.2 Deposit Processing

Deposits via bKash, Nagad, and Rocket are credited to the player's bd100 account balance instantly upon successful payment confirmation. Bank card deposits may take up to 5 minutes to be reflected. bd100 does not charge fees for deposits, though your payment provider may apply their own transaction charges.

4.3 Withdrawal Processing

Withdrawals to bKash and Nagad are processed within 15 minutes for fully KYC-verified accounts during standard operating hours. Withdrawals to bank accounts may take 1–3 business days depending on the recipient institution. Minimum and maximum withdrawal amounts per transaction are displayed in the cashier section of the Platform and are subject to revision.

4.4 Currency

All transactions on bd100 are conducted in Bangladeshi Taka (BDT, ৳). bd100 does not support multi-currency wagering. Any deposits made in a foreign currency will be declined by the payment processor at source.

4.5 Withdrawal Conditions

Withdrawals will only be processed to a payment method that has previously been used to make a successful deposit on the account, or to a verified bank account in the player's name. bd100 does not process withdrawals to third-party accounts under any circumstances. A player who has received a bonus must satisfy all applicable wagering requirements before the bonus-derived portion of their balance becomes withdrawable.

4.6 Refunds

Deposits are non-refundable once credited to the player's gaming balance and used in any wagering activity. Deposits that have not been wagered may be considered for refund in exceptional circumstances, subject to KYC verification and a mandatory review period. bd100 reserves the right to apply a processing fee to refund requests in such cases.

5. Bonuses & Promotions

5.1 General Bonus Terms

All bonuses and promotional offers made available by bd100 are subject to wagering requirements, time limits, game restrictions, and minimum deposit conditions. These specific terms are communicated at the point of bonus offer and are binding. These General Bonus Terms apply to all promotions except where explicitly superseded by the individual promotion terms.

5.2 Wagering Requirements

Wagering requirements specify the total amount a player must wager before bonus funds (or winnings derived from bonus funds) become withdrawable. Unless otherwise stated in the individual promotion terms, wagering requirements must be met using eligible real-money wagers. Wagers placed on excluded games, or wagers placed using a stake that falls outside the stated minimum/maximum bet while a bonus is active, do not contribute to wagering requirements.

5.3 Bonus Abuse

bd100 operates automated systems to detect bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, exploiting low-edge game play to clear wagering requirements with minimal risk, using arbitrage strategies, and coordinated play across multiple accounts. Where bonus abuse is detected, bd100 reserves the right to void all bonuses, cancel pending withdrawals, and close the affected account(s) without prior notice.

5.4 Black Diamond VIP Programme

bd100 operates a five-tier VIP loyalty programme: Bronze, Silver, Gold, Platinum, and Black Diamond. Tier advancement is based on cumulative qualifying wagering activity. VIP rewards including cashback, reload bonuses, and personal account manager services are subject to the specific terms communicated to eligible players by the bd100 VIP team. bd100 reserves the right to adjust VIP tier thresholds, reward structures, and individual player tier status at its discretion.

5.5 Promotional Offers and Changes

bd100 reserves the right to withdraw, modify, or limit any promotional offer at any time without prior notice. Players who have already opted into a promotion at the time of its modification will be subject to the terms that were in effect at the time of opt-in, except where bd100 determines that a promotion contained a material error, in which case the corrected terms will apply.

6. Gameplay Rules

6.1 Game Availability

bd100 offers a range of casino games, live dealer games, crash games, slots, and sports betting markets. Game availability may vary and bd100 reserves the right to withdraw, suspend, or modify any game or betting market without prior notice. The temporary or permanent unavailability of a specific game does not entitle a player to compensation.

6.2 Technical Malfunctions

In the event of a technical malfunction, system error, or game interruption, bd100 reserves the right to void all affected bets and return the wagered stake to the player's account balance. Where a malfunction has resulted in an erroneously displayed win that would not have been generated under normal operating conditions, bd100 is not obligated to pay such a win. The phrase "Malfunction voids all pays and plays" applies to all games on the Platform.

6.3 Sports Betting Rules

Sports betting markets including cricket (BPL, IPL, T20 World Cup, Bangladesh national team), football, kabaddi, and other covered events are subject to bd100's Sports Betting Rules, which govern settlement, void conditions, in-play restrictions, and maximum payout limits per event. The Sports Betting Rules are published in the Platform's Help section and are incorporated into these Terms by reference.

6.4 RNG Fairness

All casino games available on bd100 that use a Random Number Generator (RNG) are supplied by third-party studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi. The RNGs used in these games are independently certified by the studios and bd100 does not modify the underlying game mathematics. Return-to-player (RTP) percentages are available within individual game information panels on the Platform.

7. Prohibited Conduct

The following activities are strictly prohibited on bd100. Any account found to be engaged in prohibited conduct will be suspended and may be permanently closed, with balances frozen pending investigation:

• Providing false, misleading, or fraudulent information at registration or at any subsequent point.
• Registering or operating more than one account on the Platform.
• Using the Platform if you are under 21 years of age.
• Colluding with other players to gain an unfair advantage in any game or betting market.
• Using software, bots, scripts, automated tools, or artificial intelligence to interact with the Platform in any way that is not sanctioned by bd100.
• Exploiting errors, bugs, glitches, or vulnerabilities in Platform software. Any such issues must be reported to support immediately.
• Engaging in money laundering, structuring deposits to avoid detection thresholds, or using bd100 as a vehicle for any other financial crime.
• Making chargebacks or payment disputes on transactions that were legitimately processed by bd100.
• Sharing account credentials, allowing a third party to operate your account, or operating an account on behalf of another person.
• Engaging in any abusive, threatening, or harassing behaviour toward bd100 staff or other players.
• Attempting to access any part of the Platform's back-end systems, APIs, or data infrastructure without authorisation.

8. Responsible Gaming

bd100 is committed to providing a safe gaming environment. The Platform includes a suite of responsible gaming tools accessible to all account holders from the Account Settings section after login. These tools include:

• Deposit Limits: Daily, weekly, and monthly BDT deposit caps. Reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Session Time Limits: Maximum continuous session duration settings. The Platform will automatically log you out when the session limit is reached.
• Loss Limits: Maximum loss thresholds over defined time periods. Once a loss limit is reached, further wagering is blocked until the limit period resets.
• Self-Exclusion: Voluntary account suspension for periods ranging from 1 week to 12 months. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period. Requests for permanent self-exclusion are also accommodated.
• Reality Checks: Configurable on-screen notifications displayed at intervals during gaming sessions to prompt reflection on time and spend.

Players who believe that gambling is negatively affecting their finances, relationships, or mental health are encouraged to contact bd100's 24/7 live support team immediately. Support agents are trained to assist with the activation of account restrictions and can process self-exclusion requests without delay. Full information on responsible gaming resources is available at bd100 Responsible Gaming.

bd100 does not target marketing materials at players who have activated self-exclusion or who have contacted support about problem gambling concerns.

9. Privacy & Data Protection

bd100 collects, processes, and stores personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that document. The Privacy Policy covers the types of data collected, the lawful basis for processing, your rights as a data subject, data retention periods, and the third parties with whom data may be shared.

bd100 uses 256-bit SSL/TLS encryption to protect all data transmitted between your device and the Platform. Account passwords are stored in hashed form. bd100 does not store unencrypted payment card data.

bd100 may share player data with third-party identity verification providers, payment processors, fraud prevention services, and game studios as necessary to operate the Platform. bd100 does not sell personal data to third parties for marketing purposes.

10. Intellectual Property

All content on the bd100 Platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the property of bd100 or its content suppliers and is protected by applicable intellectual property laws. The compilation of all content on the Platform is the exclusive property of bd100.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your own personal, non-commercial gaming purposes. This licence does not include the right to: collect or harvest any personally identifiable information from the Platform; use the Platform for any commercial solicitation purposes; reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform without express written permission from bd100.

Game content made available through bd100 remains the intellectual property of the respective studios (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Ezugi, and others). Studio trademarks and brand names are used on the Platform for the purpose of identifying game products and do not imply any endorsement of bd100 by those studios beyond the scope of the existing commercial agreements.

11. Limitation of Liability

To the fullest extent permitted by applicable law, bd100 and its officers, directors, employees, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, system failure, or the cost of substitute services — arising from or in connection with your use of the Platform, however caused and on whatever theory of liability.

bd100's total cumulative liability to you for any claims arising from these Terms or your use of the Platform shall not exceed the amount of funds held in your bd100 account at the time the claim arises.

bd100 does not guarantee uninterrupted or error-free operation of the Platform. The Platform is provided on an "as is" and "as available" basis. bd100 makes no warranties, expressed or implied, regarding the fitness of the Platform for any particular purpose or the accuracy of any information published on the Platform.

12. Account Termination & Suspension

12.1 Termination by Player

You may close your bd100 account at any time by contacting the support team via live chat. Prior to account closure, any pending withdrawal requests will be processed in the normal course. Any remaining account balance (excluding voided bonus funds) will be returned to a verified payment method in the player's name.

12.2 Termination by bd100

bd100 reserves the right to suspend or permanently terminate any account at its discretion, with or without prior notice, where bd100 reasonably believes that: a material breach of these Terms has occurred; fraudulent, abusive, or illegal activity has taken place; the account has been used in a manner that poses a risk to bd100, other players, or third parties; or continued operation of the account is required to be suspended for regulatory or legal compliance reasons.

12.3 Effect of Termination

Upon termination, your right to access the Platform ceases immediately. bd100 may retain your personal data for such periods as required by applicable law and as described in the Privacy Policy. Balances remaining in terminated accounts following investigation and any applicable fund recovery will be returned to the player's verified payment method unless the balance is determined to have been generated through prohibited conduct, in which case it may be withheld.

13. Disputes & Complaints

If you have a complaint or dispute regarding any aspect of your bd100 account, game outcome, bonus settlement, or withdrawal, you should contact bd100's support team in the first instance via live chat. Our support team will work to resolve your concern promptly and in good faith.

If your complaint is not resolved to your satisfaction at the first level, you may escalate it by submitting a formal written complaint to [email protected] with the subject line "Formal Complaint". bd100 will acknowledge formal complaints within 48 hours and will provide a substantive response within 14 calendar days.

All disputes regarding game outcomes must be raised within 30 days of the relevant game round. bd100 maintains server-side game logs that serve as the authoritative record of all game outcomes. In cases of discrepancy between client-side display and server-side records, the server-side record shall prevail.

14. Amendments to These Terms

bd100 reserves the right to amend these Terms at any time. Amended Terms will be published on this page with an updated effective date. Where a material change is made to these Terms, bd100 will endeavour to notify registered players via the email address or mobile number on record. It is your responsibility to review the Terms periodically for updates.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept an amendment, you must stop using the Platform and may request account closure in accordance with Section 12.1.

15. Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. Players are responsible for ensuring that their use of the Platform complies with the laws of their jurisdiction.

bd100 makes no representation that the Platform is appropriate or available for use in any specific jurisdiction outside of its primary market. Access to the Platform from jurisdictions where online gambling is prohibited is at the player's own risk and is a violation of these Terms.

Any legal proceedings relating to these Terms shall be conducted in English. Where translations of these Terms exist, the English-language version shall be the authoritative and controlling version in all circumstances.

16. Contact Information

For any queries relating to these Terms & Conditions, or to exercise any rights described in this document, please contact bd100 using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the chat widget on the Platform
• Response Time: Live chat responses within 2 minutes; email responses within 48 hours
• Operating Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)

When contacting bd100 regarding a specific account matter, please have your registered username and the last four digits of your primary payment method available to assist with account verification.